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Annual Report 2015/16

06 Reference information

Acronyms and Glossary

2014–15 was a year of significant structural change across the portfolio, including within the Department of Communications.


Term Definition
ABC Australian Broadcasting Corporation
ACCC Australian Competition and Consumer Commission
ACMA Australian Communications and Media Authority
AFTRS Australian Film Television and Radio School
ANAO Australian National Audit Office
ANMM Australian National Maritime Museum
APS Australian Public Service
BCR Bureau of Communications Research
FOI Freedom of Information
GHz Gigahertz
MHz Megahertz
MOAD Museum of Australian Democracy at Old Parliament House
NBN National Broadband Network
NFSA National Film and Sound Archive
NGA National Gallery of Australia
NLA National Library of Australia
NMA National Museum of Australia
NPGA National Portrait Gallery of Australia
NRS National Relay Service
PBS Portfolio Budget Statements
PGPA Act Public Governance and Performance Accountability Act 2013
SBS Special Broadcasting Service Corporation
SES Senior Executive Service
TUSMA Telecommunications Universal Service Management Agency
VAST Viewer Access Satellite Television
VHA Vodafone Hutchinson Australia


Term Definition
Behavioural economics This is a method of economic analysis that applies psychological insights into human behaviour to explain economic decision-making.
Carrier Holder of a carrier licence.
Classification Board The Classification Board is established under the Classification (Publications, Films and Computer Games) Act 1995, and classifies films, computer games and publications for exhibition, sale or hire in Australia.
Data analytics This is the science of examining raw data with the purpose of drawing conclusions about that information.
Digital Service Standard The Digital Service Standard ensures digital teams build government services that are simpler, clearer and faster for all users. All services within the scope of the Digital Service Standard must work to meet the Standard. Services are assessed if design or redesign commenced after 6 May 2016.
Enterprise Agreement A written agreement about working conditions and wages made between an employer and its employees.
Extended Zones Agreement Geographical areas outside of Telstra’s standard local call charging zones, predominantly located in rural and remote Australia.
Fibre to the premises Network design where the fibre network is deployed to individual premises.
Fixed line Network in which voice, data or broadband services are delivered over a physical line.
GOV.AU platform GOV.AU intends to draw on service design techniques to focus on the needs of users. It will join up services provided by different agencies and tiers of government, so people can get things done with government in a single journey. The platform will bring publishing by government agencies together into one place.
International Age Rating Coalition classification tool The International Age Rating Coalition (IARC) is a partnership of leading computer games ratings authorities from across the world, including the United States, Canada, most of Europe and Brazil. In Australia, the IARC tool classifies mobile and/or online computer games.
Migration Plan Telstra prepared a migration plan saying how it would disconnect active copper services, how it would work with its wholesale customers in this process, and by when. The plan was approved by the Australian Competition and Consumer Commission (ACCC).
Multi-technology mix Network design where a mix of technologies is used to deliver the NBN service.
Mobile Black Spot A location with poor or non-existent mobile coverage.
National Classification Scheme The National Classification Scheme is a cooperative arrangement between the Australian Government and the state and territory governments where the Classification Board classify films, computer games and certain publications.
National Emergency Call Service

The National Emergency Call Service includes:

  • Triple Zero (000), the number most Australians will use to call the police, fire or ambulance in an emergency.
  • 112 – the international standard emergency number, which can be called from a GSM (Global System for Mobile Communications) type mobile
  • 106 – the text-based emergency number for people who are deaf, or have a hearing or speech impairment, which can be called from a TTY (teletypewriter)
NationalMap A joint initiative with NICTA and Geoscience Australia, the NationalMap is the first open source, open data and whole-of-government platform in Australia. It was launched in 2014–15.
National Relay Service (NRS)

The NRS is an Australian Government initiative funded by a levy on eligible telecommunications carriers.

The NRS consists of:

  • a Relay Service Provider which runs the call centre where relay officers relay your calls to other people, and
  • an Outreach Service Provider which runs the outreach service to provide a Helpdesk, and education and information activities which support awareness, training and use of the NRS.
NBN Co Ltd The company established by the Government to build and operate the NBN.
Non-ongoing employee A person engaged as an APS employee under subsection 22(2)(b) or 22(2)(c) of the Public Service Act 1999.
Ongoing employee A person engaged as an ongoing APS employee under subsection 22(2)(a) of the Public Service Act 1999.
Penny Arcade Expo (PAX) PAX is a series of gaming festivals held around the world.
Spectrum The span of electromagnetic frequencies used in communications systems.
Trusted Information Sharing Network Partnerships between government and businesses that own or operate critical infrastructure is a key part of Australia's critical infrastructure resilience. The Trusted Information Sharing Network (TISN) is one avenue of engagement for this partnership. The TISN provides an environment where business and government can share vital information on security issues relevant to the protection of Australia’s critical infrastructure and the continuity of essential services in the face of all hazards.
Universal service obligation Universal service obligation ensures that all people in Australia, wherever they reside or carry on business, have reasonable access, on an equitable basis, to standard telephone services, including payphones.
Voice-only migration related services This is a program to support the continuity of supply of carriage services during transition to the National Broadband Network.