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Annual Report 2015/16

02 Annual Performance Statement

Summary of performance criteria, activities and measures

We have summarised the performance criteria and targets from our 2015–19 Corporate Plan, the Portfolio Budget Statement (PBS) for 2015–16 and the Attorney-General’s Department 2015–16 Corporate Plan where applicable (Table 2.1).

Table 2.1 Performance criteria, activities and measures 2015–16 

Outcomes and measures

PBSDefinition:Portfolio Budget Statements Outcome 1 – Promote an innovative and competitive communications sector, through policy development, advice and program delivery, so all Australians can realise the full potential of digital technologies and communications services.

PBS Program 1.1 – Digital Technologies and Communications Services

This program contributes to Outcome 1 by providing high quality, strategic advice to the Government on communications infrastructure and markets, consumer protections and regulatory reform opportunities; and through the effective delivery of related programs and services. 

  • 2015–16 performance criteria in the 2016–17 Portfolio Budget Statements: Outcome 1 and Program 1.1 (pages 27–29)
  • Department of Communication’s 2015–19 Corporate Plan.

Activity: Expanding Digital Infrastructure 


Corporate Plan priorities

Related PBS measures


The Government is satisfied with the Department’s support in achieving the rollout of a National Broadband Network by 2020.

High-quality, strategic and timely policy advice on:

  • investment in, and access to, communications infrastructure
  • deployment of communications infrastructure including the implementation of Australia’s new broadband network.


The number of sites established and consumers served through the implementation of rounds of the Mobile Black Spot Program.

The Mobile Black Spot Program will receive significant co-contributions from industry, state and territory governments, local councils and third parties and facilitate competition in the provision of mobile services in outer metropolitan, regional and remote communities.


A new regulatory framework for efficient spectrum allocation and management is provided to the Government together with an implementation plan for the period 2015-16 to 2018-19.

Advice on further opportunities for making spectrum available for new services.


A knowledge base of Australia’s digital infrastructure is built to inform pre-eminent policy advice to Government.

Successful policy leadership and advice on monitoring of, and information about, expanding digital infrastructure including Australia’s new broadband network rollout and improved mobile coverage in regional Australia.


Activity: Promoting efficient communications markets 


Corporate Plan priorities

Related PBS measures


Reform the telecommunications infrastructure policy and regulatory frameworks following the Government’s framework for telecommunications regulatory and structural reform.

Develop a framework for reform of telecommunications consumer regulation.

Effective regulatory frameworks for, and information about open, competitive and efficient communications markets, consumer interests, and online safety and security.

High-quality, strategic and timely advice on necessary market settings to promote competition, while ensuring access to basic services, making available socially valuable content, and safeguarding consumers from inappropriate content and unfair dealing.

Office of the Children’s eSafety Commissioner is established to promote a coordinated approach to online safety of children.


Achieve or exceed the deregulatory target set for the Department year on year.

Regular, timely collaboration and engagement on portfolio deregulation options.


Assist the Regional Telecommunications Independent Review Committee to deliver its report to the Government by August 2015 and develop a response for Government consideration by January 2016.


Activity: Other measures for Outcome 1, Program 1.1 


Corporate Plan priorities

Related PBS measures


Successful leadership and collaboration across government, industry, research institutions and the community to develop policies that deliver more efficient, trusted and secure enabling digital infrastructure.


Contribution to the broad objective that all Australians have access to a range of free-to-air and subscription television and radio services, through effective policy and effectively administered funding.


Delivery of public interest services within standards, rules and benchmarks outlined in contracts.


Ensuring copyright law and regulation provide a framework that supports and promotes creativity, commercial activity and access to knowledge and cultural works, in a way that is efficient and flexible, particularly in relation to the digital environment. 



Supporting the effective administration of the National Classification Scheme and providing advice to Government on regulatory reform to meet evolving industry and consumer needs.

PBS Outcome 2 – Participation in, and access to, Australia’s arts and culture through developing and supporting cultural expression.

PBS Program 2.1 – Arts and Cultural Development

This program contributes to Outcome 2 by administering a range of activities that support excellence in the arts and culture, develop and promote access to cultural activities including in regional and remote Australia, support and develop Aboriginal and Torres Strait Islander arts and culture, support Australian screen production, and protect Australia’s movable cultural heritage. 

  • 2015–16 performance criteria in the 2016–17 Portfolio Budget Statements: Outcome 2 and Program 2.1 (pages 33–34)
  • Attorney-General’s Department Corporate Plan 2015–16 (page 13). 

Activity: Support participation in, and access to the arts and encourage greater private sector support for the arts. 


Corporate Plan priorities

Related PBS measures


Our community impact

•  Access to quality artistic and cultural experiences and skills development opportunities.

Access to high-quality cultural experiences and skills development opportunities in regional and remote areas and for Aboriginal and Torres Strait Islander peoples is maintained or increased. 

Arts training organisations provide access to high-quality elite-level performing arts training for emerging Australian artists. 


Our effectiveness in achieving objectives and our efficiency in meeting goals

  • Stakeholder satisfaction with the Department’s effectiveness in supporting participation in, and access to, the arts.
  • Total instances of policy advice, program work and legislative change that are on time, within budget and meets requirements.

Cultural and arts programs and legislation are administered effectively.


Additional activities: Strengthening organisational capability 


Corporate Plan priorities


Build on our strengths consolidating our ‘well placed’ and ‘strengths’ in stakeholder engagement(2) and leading edge thinking/research; and address our development areas of Business Planning, Talent Management and Leadership Visibility and Aligned Behaviours


Evaluate stakeholder satisfaction with the professionalism and commitment of staff involved in supporting participation in, and access to, the arts.


Increase the number of staff participating in secondment and job rotation opportunities.


Deliver inaugural Crawford School policy development courses with a positive impact on staff development and engagement.


The Department’s policy advice will draw on increasingly diverse and robust data and data analytics provided by its Market Analysis Teams and the Bureau of Communications Research.


The Department will enhance its ability to effectively respond to new issues and initiatives through a rigorous but agile project methodology, led by its Project Office.


APSDefinition:Australian Public Service Census shows that the Department equals or exceeds other policy departments in relation to staff engagement, organisational culture and flexible learning and working measures.


The Department is assessed as a government leader in effective and innovative use of leading-edge information and communication technologies.


A departmental Digital Transformation Plan (DTP) is developed and implemented with services that meet or exceed the Digital Transformation Office’s Digital Service Standard.

 (2) As noted in the Australian Public Service Commission’s capability review of the Department of Communications, 2 June 2015.